Contact Us

If you have any queries, or require any additional information, please contact us:

Customer Solutions

 

Lost and stolen cards - 24 hours every day


For Customer Solutions call 1300 306 397 


1300 306 397
 
For lost and stolen cards call 1800 005 809 


1800 005 809 within Australia
+61 3 9420 4818 from overseas
         

Hours of operation

 

Write to us


Hours of operation 

Monday to Friday - 8:00am to 9:00pm
Saturday - 8:00am to 8:00pm
Sunday - 8:30am to 8:00pm

Australian Eastern Standard Time (AEST). 
 
Coles MasterCard postal address 

Coles MasterCard Customer Care
GPO Box 236E
Melbourne VIC, 8111
         

International enquiries

 

Fax


For international enquiries call +61 3 9420 4816 


+61 3 9420 4816
 
Fax us: 03 9921 6671 


03 9921 6671 within Australia
+61 3 9921 6671 from overseas